Shipping policy
Smoothself | Shipping & Delivery Policy
Thank you for shopping with SmoothSelf. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
Shipping Time
Estimated delivery time may vary depending on your location:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery delays may occur during festivals, public holidays, or due to courier-related issues.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping offers may be available on selected orders or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
Incorrect Address
Please ensure that your shipping address and contact details are accurate. SmoothSelf is not responsible for delays or failed deliveries caused by incorrect information provided by customers.
Damaged or Missing Products
If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with proper photos and order details.
Contact Us
For shipping or delivery related questions, contact us:
🌐 SmoothSelf Official Website
📧 Email: support@smoothself.in
📍 Mumbai, Maharashtra, India